State Farm® Insurance Agent Terin Smith

"I wish all businesses would be like the employees at State Farm. They r so caring & very helpful with everything. I’ve never had a problem wt State Farm. My father did business wt State Farm for over 40 yrs that should tell u something."

"Awesome customer service! It will be well worth your time to speak to Mr. Smith."

"My experience with State Farm was excellent. I was involved in an accident and the Collison repair facility had my vin number and vehicle year of my vehicle wrong. I called State Farm everyday and they worked very hard to get my vehicle information corrected. The repair shop said my car was a total loss off of the wrong information. State Farm faught tooth and nail to make sure all the info on my car was corrected. For a month they were back and forth with the repair shop about my car. They would call me and keep me updated on the issue.They NEVER gave up on my claim . I know my calling everyday was too much but they NEVER gave up on the claim. THANKS TERIN AND BUFFFI for a job WELLDONE❤️"

"The clerk rocks! Dead fr!"

"I have had great customer service with Buffi and Mr. Terin for years now! Whenever I call, they are both very helpful and friendly. They answer my million questions without any hesitation and are always willing to provide help when and however best they can! I love their communication and patience and willingness to help! Special shout out to Buffi!!! She is wonderful to work with. She is very responsive via email and phone and always returns my calls. She is very patient and always willing to go the extra mile to explain anything regarding issues or concerns I may have. Love her!!!!"

"Mr. Terin Smith was friendly, knowledgeable, and professional in his interaction with me. He shared insurance options based on my needs. He was able to quote me an awesome price.
Thanks a million Mr Smith"

"To began with….

Terin Smith’s… Office as a Buiness … to include

Mrs Buffi , …..have been impeccable , concerning..,

Guidance… Information…Evaluation of Customer

needs and utilization of the appropriate..,

recommended needs ….. to Serve .. its…. Customer !!!
Thanks for the Lower Auto Rate.."

"Terin has been my insurance agent for many years! Where to start! Terin and Buffi are down to earth, happy, helpful people and I know this because I ask lot of questions! Not all calls are happy ones and they're able to resolve or provide me with the information I need. They are knowledgeable and don't mind doing research to determine the best course for my family. Changes are made quickly and accurately."

"I had a really good experience working with Buffi Franklin to obtain home owner insurance for my property. She was responsive and transparent which made me more comfortable working with her. I will definitely save her contact for future endeavors."

"Buffie is amazing! I was a previous customer. I left to be insured with Progressive. Buffie called me and helped me get the best rates for a MUCHHH better rate! I’m forever grateful and happy to be back with Statefarm!! Thanks again!! I would highly recommend to any and everyone"

"Highly recommend..was able to save money on my car insurance from previous insurance company. Buffi was very professional and nice"

"Buffi is the absolute best, she assisted with both auto and home insurance. Made the process super easy. If you want fair pricing and absolute top service reach out to Buffi!"

"We chose this location because of their amazing worker Buffi! She is so knowledgeable and professional! Will recommend her to everyone i meet."

"I’ve had a great experience with State Farm for over a decade now! Their customer service has been excellent, and they always take the time to answer my questions and make sure I understand my coverage options. Terrin and Buffi are both great to work with. They both respond quickly, provide outstanding customer service, and truly care about their clients. Their knowledge, professionalism, and personal attention make all the difference. A special thank you to Buffi, who is absolutely amazing. She is professional, knowledgeable, friendly, and always willing to go the extra mile to help. It’s rare to find someone who genuinely cares about customers the way she does. Every interaction with her has been pleasant and stress-free.

If you’re looking for an insurance company with outstanding service and employees who truly care, I highly recommend State Farm—especially Buffi!"

"I have been with this agent for over 10 years I have always had an excellent experience. Buffi in the office is always warm, welcoming and professional. If I have questions, need to make changes or updates it's always a great experience. I highly recommend this office."

"State Farm is 1 of the best insurance company around, they offered multiple services that fit different needs. Customer service is great and my agents is always available."

"Get service without any hassel."

"Terin and his team are great to work with. They make doing business with them very easy"

"Terin's office is always very responsive and was particularly so when I recently had to file a claim for my vehicle that was totaled due to the 3/16 tornado. Buffi, in particular, is very friendly and always willing to help me out!"

"Great service"

"Great agency! Terin is a caring and knowledgeable agent. Buffi and Latoyia always go out of their way to provide the best service for all of their clients."

"Terin, Buffi and LaToya always go above and beyond. I have been with State farm almost 40 years and with Terin since he took over this office. When I had my car accident, Buffi checked on me and made sure everything was good"

"I have been a customer since 1990 and they have always taken care of me. Always prompt and courteous, I wouldnt consider any other agency."

"Most attentive and customer oriented service anywhere around. Great folks."

"Mr Smith and his State Farm Team were called immediately after I got the call Friday morning that our rental property possibly had been completely destroyed by fire. Upon arriving an hour away, and arriving on the scene, it was exactly as reported - completely destroyed. I sent Mr Smith photos of the scene and immediately he had a claim into State Farm, and we began the process that Friday by noon. On Monday morning, everything was in place and settled by the State Farm adjuster, and we were pleased by the efficiency of everything that had taken place by 10:30. Mr Smith, Mr Lauber and Mr Lee had everything in place and our claim ready for us to get to the next level for the rebuild. Thank you Mr Smith for your professionalism, service and how you helped us during a most difficult time of our life. We appreciate you!"