
State Farm® Insurance Agent Terin Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Buffi Franklin
July 23, 2025
"What sets this office apart from other offices, in my opinion, is the genuine integrity with which it operates. As a customer of Terin's office, you are brought into a family and treated as such. As a consumer, those two things are priceless!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Nathan Baskerville
July 11, 2025
"Terin and his staff really took the time to work with my real estate agent to get everything straight with the new homeowners insurance. Very responsive and informative. Would highly recommend"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Christina Patterson
July 9, 2025
"🎶LIKE A GOOD NEIGHBOR, TERIN, BUFFI, AND THE TEAM IS THERE🎶😁I just recently insured my home and vehicle together with State Farm. Buffi explained my policy step by step to the T. Her good customer service was great. She was calm, patient, and kind, which made everything awesome to do business with. Thank you Buffi! I highly recommend Terin, Buffi, and the Team. Five⭐️ Thank you again!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Alexis Pope
June 24, 2025
"Terin Smith and his team are highly recommended by me! They have been personable, caring and patient with me every time I have reached out and needed something. They have always been very helpful in making sure I get the most out of my insurance coverage. They make sure that my coverage is sufficient and adequate to meet my needs. I couldn’t ask for a better insurance agent and team!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Damian
June 18, 2025
"I had a fantastic experience working with Terin and his team! They took the time to understand my needs, explained all of my coverage options clearly, and made sure I felt confident in my decisions. Their professionalism, responsiveness, and genuine care for my situation stood out from the very beginning. Whether it was answering questions, adjusting my policy, or walking me through the claims process, Terin made everything simple and stress-free. I highly recommend them to anyone looking for a knowledgeable and trustworthy insurance agent!"
"We’re honored by your positive feedback Damian! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! We appreciate you and your family!!! "
Jeffrey Brown
June 13, 2025
"Best insurance agent I’ve had in my life. When Terin is your agent you are part of his family. He is always looking out for your best interest."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Edie Spradley
June 2, 2025
"Terin and Buffi are the best. Buffi is so knowledgeable about all things insurance. It is such a pleasure doing business with a professional who is so kind and caring. Buffi rocks!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Reginald Weeks
May 28, 2025
"Great Team, personable approach to finding the right products for coverage"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Nichole Smith
May 28, 2025
"Terin, Buffi, and the whole team are wonderful! Their communication is excellent, and they consistently go above and beyond!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Leitra Maxwell
May 27, 2025
"Terin Smith is truly the best in the business! He and his staff are always courteous, professional, and incredibly responsive. Terin takes the time to walk his clients through their insurance options and explains everything clearly, making sure they understand what they’re getting and why. He consistently helps clients assess what coverage makes the most sense for their needs, and they can always feel confident that they’re in good hands. Highly recommend him for anyone looking for an agent who genuinely cares and delivers top-tier service!"
"Thank you for taking the time to share your thoughts Attorney Maxwell! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thank you for trusting our team with your insurance and financial services."
Keith Nesbitt
May 27, 2025
"Responsiveness! It's what you want when you have an issue. With Terin it's what you get!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Tonya Avant
May 20, 2025
"Terin, Buffy and staff have always provided exceptional service in a very timely fashion. I refer them to anyone that mentions the word insurance. The best of the best!"
"We appreciate your review Mrs. Avant! thank you for your referrals. We are delighted to know you have had great experiences with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Terin-Agent"
Cathy Bannister
May 6, 2025
"They're awesome, everytime you call them they are so nice and helpful, always happy to hear from you."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Benjamin Kitchens
April 28, 2025
"Always helpful, great rates, we’ve been with them since 1994 and have never had an issue with our home, auto, or boat insurance. Honest man with very knowledgeable, reliable and helpful employees."
"Thank you, Mr. Kitchens, for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We appreciate you and your family for being loyal State Farm customers. If you ever have any questions or need assistance, we’re here to help!"
Violet Poe
April 26, 2025
"Terin Smith, Latoyia Smith, and Buffi Franklin are a "role model" team for any type of business: Welcoming, professional, great listeners, knowledgeable, patient, and customer service oriented. This team's dedication to providing "real" customer service in every way, every time, and their commitment to carrying out State Farm's slogan: "Like a good neighbor, State Farm is there", is the reason why I have been " A satisfied State Farm customer for decades". Violet Poe "A satisfied State Farm customer for decades""
"Thank you for reviewing our State Farm office! Mrs. Poe we’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Latricia Wright
April 23, 2025
"I have been with State Farm since I was a teenager and have dealt with two agents. I have all my policies bundled together simply because I have always received excellent customer service. Even with rising costs, my rates are great. I have been in multiple accidents totaling 3 vehicles throughout my 37 years as a customer. They are quick, efficient and I have never had to continuously call or harass anyone when it came to handling any business and that is priceless. Buffi and Terin are best. Thank you for everything you do."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! we appreciate you for being a valued customer and we look forward to serving you in the future."
Randy Collins
April 23, 2025
"Terin and Buffi are amazing. Every time that our family needed anything related to a State Farm issue they were very responsive to our needs. Each time that we needed them they went above and beyond our expectations. We have recently moved away from Terin Smith’s office but he will continue to be our State Farm agent. Go Dawgs!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Adjua Johnson
April 10, 2025
"Terin Smith and his team are Top Notch! We have been customers for many years and have always received excellent service. They are extremely helpful and we are always satisfied."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Adam Lewis
March 25, 2025
"Terin Smith is absolutely amazing. He’s always treated us like family and I know if I ever have a problem he and his office are always there to help. They truly go above and beyond. Thank you for everything y’all do!!"
"Thank you! Mr. Lewis, We appreciate you and your family. We look forward to serving you in the future. Please let us if we can be of any assistance."
Bigga Mon (Benyahmyn Ban Israel)
March 14, 2025
"Terin has always given me great service, and treated me like family. Keep up the great work Terin and family. Sincerely Bob."
" Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. Mr. Bob, we appreciate you being a loyal customer."
Tasha Allen
March 6, 2025
"Terin had been our agent for over 10 years! He is knowledgeable and quick to respond with any questions or concerns we may have!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Shandrika Matthews
March 3, 2025
"I love the customer service."
"Thank you so much for your kind words!!! we look forward to serving you in the future."
Brandon Poole
February 13, 2025
"Terin Smith has been our agent for over the past 10 years and has done an excellent job advising us on insurance options to protect our family. His agency’s service is always very personable and reliable to get in contact with any day of the business week. I would recommend him to anyone that I know."
"Thank you for the review!!! We appreciate you and your family for being loyal customers and always recommending us to family and friends. Terin"
Scatty
February 11, 2025
"Great staff, always responds professionally, and very helpful"
"Thank You Mr. Sanders for your Awesome review. We appreciate you and look forward to serving you in the future."
Ronnie Davidson
February 6, 2025
"Terin & Buffi are the best! It's a pleasure to have them as my State Farm Insurance Agent."
"Thank you for you Review Mr. Davidson. You are definitely one of our favorite people we get to take care of. Our office appreciates you and your family."