State Farm® Insurance Agent Terin Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kimberly Poole
November 27, 2025
"The customer service I received from Terin Smith was and is absolutely exceptional. Terin is prompt, courteous, and very knowledgeable, ensuring all of our concerns for our personal and business insurance are addressed quickly and efficiently. It's rare to find this level of dedicated service these days. Highly recommend this agent and agency!""
Sarah Baskerville
November 14, 2025
"Terin and Latoyia are always so helpful in keeping me informed of new services that can benefit me. They always respond with information that is helpful as I plan for the future."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Kim Charameda
November 11, 2025
"Buffi was absolutely amazing! It’s hard for me to talk on the phone due to my crazy work schedule, so she stayed in touch through text messaging to answer all of my questions or concerns about switching to State Farm. Honestly, I didn’t know it would be so easy. Overall, it was such a simple process. I got the coverage I needed with a payment that I can afford. I highly recommend Terin Smith State Farm for all of your insurance needs. I will definitely be recommending them! Thanks Buffi for being patient and working with me! You are very helpful!!!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Buffi; Welcome to the State Farm family. We look forward to continuing to support your insurance needs."
TRIO TS MACWAC
October 27, 2025
"This is the best insurance firm in Macon, Georgia. Very professional, knowledgeable, and excellent customer service."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Audra Hubbard
October 27, 2025
"I have been a customer for 20+ years and I have always gotten a quick response any time I have contacted Terin."
"Thank you for your review! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. If there is anything we can do to make your insurance experience even better, please let us know!"
Nancy Davidson
October 27, 2025
"So pleased with State Farm ! Always very helpful and pleasant. Such a joy to talk with,everyone is so patient and takes time to5 answer all my questions. Would not ever not want State Farm for my insurance!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Donnie Davidson
October 21, 2025
"So Thankful and Grateful....!! This State Farm Team exceeds Five Stars!!!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Sheldon Hogan
September 13, 2025
"Terin and his team are always professional and very supportive to their customers."
"We’re honored by your positive feedback! Sheldon, we look forward to continuing to provide you with great service! I'm glad we were able to get your claim handled. if there is anything else we can do for your insurance needs, just let us know!"
Steffy lyfe
September 10, 2025
"I love the fact that they are so helpful and very professional"
"We appreciate your review, Steffy! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Rhonda Brown
September 8, 2025
"Their customer service is always the Best! Kudos to Buffy, glad you’re back ! Terin and Toya hats off to you, and thanks for all you did and do!"
"Thank you Mrs. Brown for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you or Mr. Brown ever have any questions or need assistance, we’re here to help!"
john Dobson
September 3, 2025
"Always prompt, friendly efficient service."
"We appreciate your review Mr. Dobson! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Tasha Miller
August 21, 2025
"Great customer service! Terin, Latoya and Buffy do a wonderful job, excellent feedback and are very knowledgeable. Thank you all for a great Statfarm team!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Dushun Hogan
August 18, 2025
"Mr. Smith and his team has provided me with the utmost knowledge and information for making the best decision for my coverage based on the direction of the industry."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
attention22ed
August 11, 2025
"I've had great experiences with Terin and the State Farm crew. From Latoya and Buffi the service is always pleasant, quick, and easy. Thank you for the support and assistance as always. Let me add this as well thank you for always being honesty and upfront with the process, payments, or whatever needs or concerns I have."
"Thank you Elijah !!! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Buffi Franklin
July 23, 2025
"What sets this office apart from other offices, in my opinion, is the genuine integrity with which it operates. As a customer of Terin's office, you are brought into a family and treated as such. As a consumer, those two things are priceless!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Nathan Baskerville
July 11, 2025
"Terin and his staff really took the time to work with my real estate agent to get everything straight with the new homeowners insurance. Very responsive and informative. Would highly recommend"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Christina Patterson
July 9, 2025
"🎶LIKE A GOOD NEIGHBOR, TERIN, BUFFI, AND THE TEAM IS THERE🎶😁I just recently insured my home and vehicle together with State Farm. Buffi explained my policy step by step to the T. Her good customer service was great. She was calm, patient, and kind, which made everything awesome to do business with. Thank you Buffi! I highly recommend Terin, Buffi, and the Team. Five⭐️ Thank you again!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Alexis Pope
June 24, 2025
"Terin Smith and his team are highly recommended by me! They have been personable, caring and patient with me every time I have reached out and needed something. They have always been very helpful in making sure I get the most out of my insurance coverage. They make sure that my coverage is sufficient and adequate to meet my needs. I couldn’t ask for a better insurance agent and team!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Damian
June 18, 2025
"I had a fantastic experience working with Terin and his team! They took the time to understand my needs, explained all of my coverage options clearly, and made sure I felt confident in my decisions. Their professionalism, responsiveness, and genuine care for my situation stood out from the very beginning. Whether it was answering questions, adjusting my policy, or walking me through the claims process, Terin made everything simple and stress-free. I highly recommend them to anyone looking for a knowledgeable and trustworthy insurance agent!"
"We’re honored by your positive feedback Damian! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! We appreciate you and your family!!! "
Jeffrey Brown
June 13, 2025
"Best insurance agent I’ve had in my life. When Terin is your agent you are part of his family. He is always looking out for your best interest."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Edie Spradley
June 2, 2025
"Terin and Buffi are the best. Buffi is so knowledgeable about all things insurance. It is such a pleasure doing business with a professional who is so kind and caring. Buffi rocks!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Reginald Weeks
May 28, 2025
"Great Team, personable approach to finding the right products for coverage"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Nichole Smith
May 28, 2025
"Terin, Buffi, and the whole team are wonderful! Their communication is excellent, and they consistently go above and beyond!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Leitra Maxwell
May 27, 2025
"Terin Smith is truly the best in the business! He and his staff are always courteous, professional, and incredibly responsive. Terin takes the time to walk his clients through their insurance options and explains everything clearly, making sure they understand what they’re getting and why. He consistently helps clients assess what coverage makes the most sense for their needs, and they can always feel confident that they’re in good hands. Highly recommend him for anyone looking for an agent who genuinely cares and delivers top-tier service!"
"Thank you for taking the time to share your thoughts Attorney Maxwell! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thank you for trusting our team with your insurance and financial services."
Keith Nesbitt
May 27, 2025
"Responsiveness! It's what you want when you have an issue. With Terin it's what you get!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"